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I received a link to download the app not from the app store. How do I install it?

Last update: 18.02.2025

This is an enterprise application, so it is not available in the general app store. Follow the instructions below to install and run it.:


On iOS (iPhone and iPad):

By clicking on the link, confirm the installation by clicking on "Open" and "Install" on the pop-up windows. Then check the application icons on the home screen.

The first time you run it, you will get a message about an "unreliable source" - this is normal. You need to start "trusting" the developer. To do this, go to Settings → General → Profiles or VPN and Device Management. Click on the Equeo OOO developer profile, and then "Trust". Please note that an internet connection is required for confirmation.

That's it, you can work with the app like with any other.

Please note that we will not receive any of your personal information from the device. We collect information only inside the app.

On Android:

By clicking on the link, download the .apk installation file, open it and confirm the installation.

The first time you run it, you will get a message about an "unreliable source" - this is normal. You need to start "trusting" the developer. To do this, go to Device Settings → Security → Unknown sources → Check the "Allow" box. The path to these settings differs from manufacturer to manufacturer, and we have provided the most universal one. We are sure that you will easily find this setting on your device.

That's it, you can work with the app like with any other.

Please note that we will not receive any of your personal information from the device. We collect information only inside the app.


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